Help Center · Getting started
Estimates and follow-ups
0:46 · captions are built into the video · narrated by Hannah
Estimates and follow-ups
Estimates
- Open Sales → Estimates. (0:00)
- Last 10 estimates at the top shows each estimate and its status: Open, Sent, Won or Lost. (0:04)
- Click Board to see every estimate by stage (Open, Sent, Won, Lost, Not booked, Nurture). Drag a card to change its status. (0:12)
- Click Table for the full list. Every estimate has a Follow-up date, so nothing slips through. (0:18)
- + New Estimate adds a quick estimate row; full priced estimates with add-ons and sketches are built in the crew app's estimate builder.
Follow-Ups
- Open Sales → Follow-Ups. (0:23)
- Two tabs: Review Requests and Reseal Reminders, each showing who is due now.
- Each card's message is already written with the customer's name and job. Check the wording (you can edit it in the box). (0:29)
- Tap Text or Email. It opens your own phone or email app with the message ready; you press send. (0:33)
- Click Mark Sent and the card leaves the list. Skip removes it without sending. (0:40)
Nothing goes out by itself. Every message is checked and sent by you.